Refund policy

Exchange policy 

  1. Exchanges are accepted only for manufacturing defects reported within 2 days of delivery.

  2. Exchanges do not apply to damage caused by wear, misuse, improper care, or natural color changes over time.

  3. If the issue is a factory defect or a shipping error, YVELLE will cover the shipping cost.

  4. For any other approved exchange, the customer is responsible for shipping fees.