• We are not responsible for incorrect addresses entered during checkout or for packages marked as "delivered" by the carrier but not received.
• If an order is returned due to an incorrect address or unclaimed delivery, the customer must cover the reshipping fee of $8 This fee is strictly for shipping costs, as we do not receive any discounts from USPS.
Additionally:
•All orders take 7-14 business days to process and ship. This does not include weekends or the additional shipping time required by USPS.
• Most of our pieces are made to order. We typically ship once a week, but this may vary. For updates on shipping days, please follow us on Instagram, where we post regular updates through stories or posts.
We ship your products through various carriers such as FEDEX, UPS, and USPS.
Processing time takes between 2 and 3 days.
Shipping time is between 5 and 7 days
Total time to receive your jewelry is 7 to 10 days
Thank you for your understanding and support. If you have any questions, feel free to reach out to us at yvelle.jewelry@gmail.com
